Effective Date: 15 August 2026
ABP Digital Solutions respects your privacy and is committed to protecting personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”) and other applicable South African laws.
1. Who We Are
ABP Digital Solutions provides digital transformation, enterprise architecture, artificial intelligence, website development, cloud services, hosting, business email, SSL certificates, digital products, consulting and related digital services.
Website: https://abpservices.co.za
Email: digitalsol@abpservices.co.za
Country: South Africa
2. Information We May Collect
We may collect personal information that you voluntarily provide when you contact us, request a quotation, complete an enquiry form, book a consultation, create an account, purchase a product or service, subscribe to communications, or otherwise interact with us.
This may include your name, business name, email address, telephone number, billing information, service requirements, correspondence, transaction information and other information reasonably required to provide our services.
We may also collect limited technical information such as IP address, browser type, device information, website usage information and cookies where applicable.
3. How We Use Personal Information
We may process personal information to:
- respond to enquiries and requests;
- prepare quotations and proposals;
- create and manage customer accounts;
- provide, administer and support products and services;
- process payments, invoices and refunds;
- communicate service, billing and account information;
- provide customer support;
- improve our website, products and services;
- prevent fraud, misuse and security incidents;
- meet contractual, accounting, tax, regulatory and legal obligations;
- send marketing communications where permitted or where appropriate consent has been obtained.
Personal information will only be processed for legitimate and defined business purposes and will not be processed in a manner incompatible with those purposes. POPIA requires information to be adequate, relevant and not excessive for the purpose for which it is processed.
4. Payments
ABP Digital Solutions may use third-party payment service providers, including Paystack and other approved payment platforms, to process customer payments.
Payment information submitted through these providers may be processed directly by the relevant payment provider under its own privacy and security practices. ABP Digital Solutions does not intentionally store complete payment-card details unless technically required and lawfully permitted.
5. Service Providers and Third Parties
We may use trusted service providers to support our operations, including website hosting, domain registration, billing, customer relationship management, email, cloud storage, analytics, security, payment processing and business automation.
Personal information may be shared with such providers only where reasonably necessary to provide our services, operate our business, comply with legal obligations or protect legitimate interests.
We do not sell personal information.
6. Cookies and Website Technologies
Our website may use essential cookies and similar technologies to support website functionality, security, forms, sessions, analytics and user experience.
Where non-essential cookies or tracking technologies are used, appropriate notices or consent mechanisms may be implemented where required.
7. Information Security
We take reasonable technical and organisational measures to protect personal information against loss, unauthorised access, alteration, misuse or disclosure.
These measures may include access controls, authentication, secure hosting, encryption, backups, system monitoring and other reasonable safeguards. POPIA specifically requires responsible parties to establish appropriate safeguards for the integrity and confidentiality of personal information.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to provide services, maintain business records, resolve disputes, enforce agreements, or comply with legal, tax, accounting and regulatory obligations.
Information that is no longer required will be deleted, destroyed, anonymised or securely archived as appropriate.
9. Your Rights
Subject to applicable law, you may request:
- confirmation of whether we hold personal information about you;
- access to personal information we hold;
- correction or updating of inaccurate information;
- deletion or destruction of information where legally appropriate;
- objection to certain processing activities;
- withdrawal of consent where processing is based on consent.
POPIA provides data subjects with participation rights, including access and correction rights.
10. Direct Marketing
Where ABP Digital Solutions sends electronic marketing communications, recipients may opt out using the method provided in the communication or by contacting us.
We will respect valid objections or withdrawal requests in accordance with applicable law.
11. Cross-Border Processing
Some technology, cloud, email, payment or other service providers we use may process or store information outside South Africa.
Where personal information is transferred internationally, we will take reasonable measures to ensure that such processing is undertaken in accordance with applicable legal requirements and appropriate safeguards.
12. Third-Party Websites
Our website may contain links to third-party websites or services. ABP Digital Solutions is not responsible for the privacy practices, content or security of independently operated third-party websites. Users should review the privacy policies of those providers.
13. Children’s Personal Information
Our services are primarily intended for businesses and adults. We do not knowingly collect children’s personal information without appropriate lawful authority or consent where required.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business operations.
The latest version will be published on our website with the applicable effective date.
15. Contact Us
For privacy enquiries, requests or concerns, contact:
ABP Digital Solutions
Email: digitalsol@abpservices.co.za
Website: https://abpservices.co.za
South Africa